Discount up to 5% for first purchase only this month.
Effective Date: September 15, 2026
At Etihaas, based in Udaipur, we take immense pride in the quality of our pure bronze thalis and handcrafted leather bags. We want you to be completely satisfied with your purchase of our traditional creations.
Eligibility: Items are eligible for return within a specified window from the date of delivery, provided they are unused, in their original condition, and accompanied by all original packaging.
Handcrafted Variations: Because our bronze thalis and leather bags are uniquely handcrafted by skilled artisans, minor natural variations in finish or texture are normal and do not qualify as defects.
Once your returned item is received and inspected by our team, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original method of payment within a standard number of business days.
If you receive a damaged or incorrect item, please reach out to our round-the-clock customer support team immediately so we can make it right.
For any questions regarding returns or refunds, please reach out to our team through our customer service channels anytime.